The following information covers basic registration, enrollment and payment information. If you have any specific questions or need information not included here, please contact our Support Center and we'll be happy to assist.
Enrolling in Online Courses
Registration for online courses provides immediate access to the course and all course materials to the registered participant upon completion of payment.
All FMI courses are designed to be completed at your own speed. Access to all online materials and the online course presentation for each course is provided for one year from the date of registration. Arrangements for additional time to complete the course may be made if necessary, please contact our Support Center.
Access to Online Materials
Access to all online all online course materials including the course presentation is non-transferable and is limited to the single person who registers for the course and may not be shared, given away, sold or otherwise transferred. Course materials and presentations may not be broadcast, copied, resold, viewed in a public location by multiple people, or otherwise shared with others either publicly or privately. Sharing of access information or materials in any way will result in immediate forfeiture of registration without refund.
We accept Visa, Mastercard, American Express and Paypal as payment methods for online and live courses. Access to courses online may be restricted if payment is refused, declined, or charged back by the student or the credit card issuer.
Refunds for online courses are not provided once a participant has begun the course and downloaded any course materials.
Cancellation Policy - Live Courses
1. All cancellation notices must be made by email to email@example.com and are effective only upon receipt of acknowledgement from Global Media.
2. All persons cancelling 30 days or more from the scheduled date of a Film Music Institute course will receive a full refund by the original payment method used to pay for the course.
3. All persons cancelling between 1 and 30 days from the scheduled date of a Film Music Institute course will receive a credit of 100% of the fee paid by the student for the course which can be used for any other Film Music Institute course.
4. If no cancellation notice is given and acknowledged before the scheduled date of a Film Music Institute course, no credit or refund will be given under any conditions.
If you have questions about the Film Music Institute course cancellation policy, please contact our customer service department at firstname.lastname@example.org or click here to visit our Support Center.